What is Bespoke?
A bespoke hat or headpiece is custom, a one of a kind piece created to your specific design requests.
How do I order a bespoke hat?
Reach out below with your inquiry to get started! Once received, you and your Milliner will discuss your ideas via email. Sample images, fabric swatches and or a chosen outfit will be requested to help us in the design process.
Previously made pieces can also be ordered with alterations to fit your vision depending on availability.
How long will it take?
Please allow 2-3 weeks for your bespoke piece to be made, before shipping. Special events should be booked in advance to avoid disappointment during peak times.
How much does a bespoke piece cost?
Bespoke pieces begin at $200 for a headpiece or fascinator and $300 for a brimmed hat. Once your design has been finalized you will be advised of the final cost.
How do I pay for my custom order?
Once the design for your custom piece has been finalized a private listing will be created for you to submit a required materials deposit of 50%. Full payment is required upon completion of you bespoke order, prior to shipping. Payment can be made via direct bank deposit, paypal or Visa/Mastercard, or again through a reserved listing link.
Exchange / Returns?
Your Milliner will personally work with you and keep you updated with each step of the process. When complete, final images will be sent prior to shipping. We are happy to accommodate minor edits to the design before shipping. We do not accept exchanges/returns on any bespoke orders once they have been shipped to you.